The News

Tech Mahindra announces Strategic Partnership with Servista

28/08/2008

Mumbai, August 28, 2008: Tech Mahindra (TechM), the largest independent India-based IT services provider in the telecom space today announced that it has signed an agreement to acquire a minority equity stake in Servista, a leading European Systems Integrator. As a part of the agreement, Tech Mahindra will be Servista’s exclusive delivery arm for three years and will also assist Servista in securing more large scale European IT Offshoring business. As part of this strategic partnership, TechM will have the right to nominate a member onto Servista’s board of directors. This deal will drive Tech Mahindra’s expansion into the European market place and will significantly enhance TechM’s business development capability.

TechM will support Servista in delivering managed IT services and provide Servista with cost efficient and highly scalable world class solutions for their clients.

Headquartered in London, Servista brings to the European market, the benefits of Indian offshoring. Servista provides managed IT services on an offshore basis with core offerings in operating and business systems such as CRM, Billing, Operational Workflow, IT Systems Transformation and Testing. In addition to this, Servista has an established and well proven platform to provide white labeled customer care and billing services to telephony and utility providers that enable them to grow revenues, reduce costs and deliver outstanding customer service. Servista’s highly experienced management team; Board and network provide an extensive level of reach and access to the core European markets, which will form the foundation for future growth. Servista brings a unique local presence in key European markets which will bridge language and cultural issues to enable European companies to use Indian Offshoring
Ben Andradi, Chief Executive Officer, Servista Ltd said, “We are delighted to enter into this highly complimentary relationship with TechM that will deliver the huge benefits of Indian Offshoring to the European Market place. There is substantial potential for growth, which is reflected in current demand, as European companies are at relatively early stages in their use of IT Offshoring for competitive advantage, compared to their American counterparts.”

C.P Gurnani, President International Operations, Tech Mahindra said “Tech Mahindra's strategy of pursuing long term customer relationships has always yielded definitive results. Enhancing our partnership with Servista is another important milestone in this journey - and will expand our service delivery footprint in Europe. Tech Mahindra’s domain driven delivery model will ensure higher efficiencies for Servista and enable it to rapidly deploy a range of new services offerings to meet customer demands.”

About Servista
Servista is an IT Services company that is bringing to the European market, the benefits of Indian Offshoring. Their innovative and pioneering model comprising the use of a thin locally based onshore presence coupled with management of the offshore delivery team, enable them to leverage huge resources for projects in extremely short timescales; thus enabling their customers to take advantage of the cost benefits of offshoring whilst reducing time to market. Servista has obtained outstanding Industry recognition by awards such as the BPO Service Provider of the year as judged by the National Outsourcing Association (NOA) and Outsourcing Project of the Year & New Products Projects at the Banker and Technology Awards. Servista has a presence in the UK, France, Spain, Italy and Germany and serves other European markets from its London Headquarters.

Servista Contact:
Tel: +44 7720271681
http://www.servista.com

Press Contact:
Nicola Craft/Lucy Clark
Buffalo Communications
Tel: +44 (0) 20 7 292 8680
Email: nicola.craft@buffalo.co.uk

About Tech Mahindra
Tech Mahindra is a leading provider of solutions and services to the telecommunications industry, majority stake owned by Mahindra & Mahindra Limited, in partnership with British Telecommunications plc. With total revenues of Rs 37,661 million in the year ended March 31, 2008, Tech Mahindra is India’s 6th largest software exporter, and serves telecom service providers, equipment manufacturers, software vendors and systems integrators. Tech Mahindra solutions enable clients to maximize returns on IT investment by achieving fast time to market reduced total cost of ownership and high customer satisfaction. Tech Mahindra achieves this through its domain and process expertise, distinctive IT skills, research and development, proven innovative delivery models and approach to off shoring.
Assessed at SEI-CMMi Level 5 and PCMM Level 5, Tech Mahindra's track record for value-delivery is supported by over 24000 professionals who provide a unique blend of culture, domain expertise and in-depth technology skill-sets. Its development centers are ISO 9001:2000 & BS7799 certified. Tech Mahindra has principal offices in the UK, United States, Germany, UAE, Egypt, Singapore, India, Thailand, Taiwan, Malaysia, Philippines, Canada & Australia.
http://www.techmahindra.com/

For more information contact Rupal Sancheti at rupals@techmahindra.com